SBLG Studio ("we," "us") develops various digital products including Figma plugins (Vectify), web services, and applications. This policy applies to all products purchased through SBLG Studio.
Digital Credits & One-time Purchases
Due to the nature of digital goods, all sales of credit packs or one-time use licenses are final.
We do not offer refunds once credits have been consumed or the digital product has been accessed, downloaded, or used.
Exception
If you have not used any credits from your purchased pack, you may request a refund within 7 days of purchase.
Subscriptions
For monthly or yearly subscription plans, you may cancel your subscription at any time.
Cancellation
If you cancel, your subscription will remain active until the end of the current billing period. You will not be charged for the next cycle.
No Partial Refunds
We do not offer refunds for partial billing periods or unused services.
Technical Issues
If a technical failure prevents you from using the purchased service (e.g., server error during vector conversion), and we are unable to resolve the issue within a reasonable time, a full or partial refund will be issued.
Contact Us
For any refund requests or inquiries, please contact us with your Order ID.
hello@sblg.studio